Telephones and broadband and BT!

I forget to mention about the land line saga - and the mobile saga for that matter! What choice we have. How I would like less choice and better service. Even when you've identified what you want from all the information on offer you find it doesn't work in your area. So what was the point of all that time in working through the details - no point at all - it's just to get me into the shop so I can be sold.... 

So BT - you have the most incredible telephone menu system in the world that takes me ten minutes ever time I call to get anywhere, and sometimes to the wrong place. The best menu item so far... " you have reached the broadband test area - (how goodness knows) press one  to test your line - sorry this option is not available - press two to .... ahhhh!!

And then, after traveling via numbers all over the place a voice says we will call you back in under 45 minutes leave your number. And they do - brilliant - but why the pain beforehand, madness and my life is worth more than the time you take and the energy you take!!!

So - thank you lovely man who took my order on phone, thank you engineer who came to fix the line after I was assured it was working, err not my end.... 

But I'm off to Talk Talk - even though you are charging me £70 to leave your contract BT - how can you be allowed to do that!! Ratbags...

Great people when you get them at BT, lousy systems and skulduggery in the charging. I can get a person after four clicks on Talk Talk - yeah!!!

Now to sort the mobile contract....