So BT - you have the most incredible telephone menu system in the world that takes me ten minutes ever time I call to get anywhere, and sometimes to the wrong place. The best menu item so far... " you have reached the broadband test area - (how goodness knows) press one to test your line - sorry this option is not available - press two to .... ahhhh!!
And then, after traveling via numbers all over the place a voice says we will call you back in under 45 minutes leave your number. And they do - brilliant - but why the pain beforehand, madness and my life is worth more than the time you take and the energy you take!!!
So - thank you lovely man who took my order on phone, thank you engineer who came to fix the line after I was assured it was working, err not my end....
But I'm off to Talk Talk - even though you are charging me £70 to leave your contract BT - how can you be allowed to do that!! Ratbags...
Great people when you get them at BT, lousy systems and skulduggery in the charging. I can get a person after four clicks on Talk Talk - yeah!!!
Now to sort the mobile contract....