tag:blogger.com,1999:blog-7793716485961790881.post8390503746306268588..comments2023-10-17T09:04:58.205+01:00Comments on NICKY SLATER'S BLOG...: A Landline!!!!Nickyhttp://www.blogger.com/profile/14379732360316118629noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-7793716485961790881.post-64367391159186665732008-08-16T13:23:00.000+01:002008-08-16T13:23:00.000+01:00DO NOt go with BT! I have spent the last 6 months ...DO NOt go with BT! I have spent the last 6 months of my life in an arguement with them - they tied me into an 18month contract without telling me for phone/broadband and btvision and then didn't meet any requirements on the contract. They were then going to charge me silly money to come out of the contract early despite the fact that i had been on the phone to them 10 times in 4 months to complain about service faults/breakdowns while their customer service (and i use the term service loosely) lied to me and promised to phone me back when they didn't.<BR/><BR/>eventually cancelled the contract with them afer threatening to take them to Trading Standards for their por service and breach of contract and they cancelled everything without charge.<BR/><BR/>am now with virgin media and they have been a great help! and i now have eurosport again so i can watch the skating!<BR/><BR/>Hope you get it sorted!<BR/><BR/>JDAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7793716485961790881.post-58072116357166666882008-08-16T09:07:00.000+01:002008-08-16T09:07:00.000+01:00Nope, not just you - happens to everyone! And gues...Nope, not just you - happens to everyone! And guess what happens if your service breaks down and you have to contact them - you can only do it online!!<BR/>Or you go through three seperate 'recorded message'numbers before trying a completely irrelevant department, just so you can speak to a real person and they can put you throught to the RIGHT person! Standard practice :(<BR/>And its' not just 25 minutes on the line, its that, several times over, plus knowing that the person you eventually talk to will be in India and you wont understand them, and that there HAS to be an easier way...technology was after all invented to MAKE life easied...etc, etc.<BR/><BR/>Ok, rant over...!jewellhttps://www.blogger.com/profile/11077515755772569574noreply@blogger.com