Thursday, September 25, 2008

Telephones and broadband and BT!

I forget to mention about the land line saga - and the mobile saga for that matter! What choice we have. How I would like less choice and better service. Even when you've identified what you want from all the information on offer you find it doesn't work in your area. So what was the point of all that time in working through the details - no point at all - it's just to get me into the shop so I can be sold.... 

So BT - you have the most incredible telephone menu system in the world that takes me ten minutes ever time I call to get anywhere, and sometimes to the wrong place. The best menu item so far... " you have reached the broadband test area - (how goodness knows) press one  to test your line - sorry this option is not available - press two to .... ahhhh!!

And then, after traveling via numbers all over the place a voice says we will call you back in under 45 minutes leave your number. And they do - brilliant - but why the pain beforehand, madness and my life is worth more than the time you take and the energy you take!!!

So - thank you lovely man who took my order on phone, thank you engineer who came to fix the line after I was assured it was working, err not my end.... 

But I'm off to Talk Talk - even though you are charging me £70 to leave your contract BT - how can you be allowed to do that!! Ratbags...

Great people when you get them at BT, lousy systems and skulduggery in the charging. I can get a person after four clicks on Talk Talk - yeah!!!

Now to sort the mobile contract....

September...

Autumn breezes, low light, beautiful air, I love the autumn.

Since writing we've been on the Ventura (P&O's new ship) cruising - I did two shows, they went very well but, with little one with us it was exhausting. Need a holiday to recover from the cruise! Also I always remake my presentations as they are organic and until they are done I can't fully relax. They were near the end. 

Had dinner one night in the White Room aboard the ship - Marco Pierre White's restaurant - hmmm... very nice. It's a tough job but someone has to do it!

Having a wonderful productive time right now. Sorting and planning and writing, all cathartic, all good.

I read once that highly creative people need to be very organised. Having moved and the opportunity to get everything sorted everywhere is helping me clear the way to move ahead faster. It feels like we're creating the space for greater productivity...

We shall see. the proof of the pudding is in what is produced methinks.

Love

n